Keeping Your Focus in Expansion

In the process of expanding a business, we sometimes decide to go in more directions, when what we really needed to do is more in the same direction.

Business growth can get sidetracked if you try to do too much in too many things. Sometimes we also feel that we need to reach all markets – that if someone says they got good results here, that we have to do it too.

Business can get fragmented in two ways:

  1. When we take on additional lines before we are solid in the ones we are already running.
  2. When we try to market in too many directions or venues.

You can’t do everything. It pays to focus on what is going to make the most difference, and let the rest go.

You may find that a Ryze Network helps to bring traffic. So you may think that a Yahoo Group, a FastPitch Group, and a Google Group will help you too. Pretty soon you are pushed to keep up with them all, you cannot promote all so some flounder, and you are stretched. It is often better to focus on one successful method over five halfway methods.

Some people do this with blogging, websites, and article writing as well. Those things are all time intensive. Managing one blog, one website, and promoting one thing through article marketing is one thing – doubling, tripling, or quadrupling that effort is quite a different picture. You can lose your ability to keep up really fast.

Consider the time investment before you commit to a new thing. If you feel the desire to do more, find out what you can do within what you are already successfully doing – build on success, instead of dividing and floundering.

The “Ah-Ha” Factor in Business

She had an idea. She also had competitors. They had money. She did not. The website would be expensive, and then it would only do something close to what the custom programmed solutions that her competition was using could do.

I know from observing small businesses that a shoestring startup CAN compete with a big business, even when the way in which they do it is not as convenient. But it can only happen if the business has the “ah-ha” factor.

This is the thing that makes it desirable – something that the other businesses do not, or cannot do. Something you do that is unique.

In our business, it is the way we work with our clients, and the fact that we understand their needs in a way that larger companies do not.

For some, it is a unique product that cannot be found elsewhere.

For others it is a specialized service that no one else provides.

I didn’t know what it would be for her. I asked her what she could do differently to set herself apart. She thought about it overnight.

The next day she said, almost apologetically, “The only thing I could think of was this…” She then explained that there was an age factor in the equation, and that she wanted to target a different age group. The concept was perfect. The little idea she was not sure had merit was the key she needed to turn a hopeless quest into an achievable goal.

She now had something that the others not only did not do, but COULD not do without breaking their business model. She had something that every person in her target market wanted, but was afraid to SAY they wanted – but which, once they found it, they would share with their friends. She had a powerful “ah-ha” factor that would open the door to success for her.

Sometimes we miss that key point in our business, because it seems so common or ordinary to us. We take for granted the very thing that makes us different and salable. When we learn to identify it and leverage it for the real benefit that it is, our business becomes something unique and unmatchable.

In effect, we have dealt with the competition by crafting our business in such a way that they are no longer the competition.  Short term, it is always hard to get started in anything new. But long term, that difference is what will propel us to the top, and which will help our business to grow beyond the power of our own marketing reach.

Teaching Enrichment Courses

I have to say that teaching classes through the University of Wyoming Enrichment Program has been one of the most rewarding things I’ve ever done. Frankly, I have to state right here that I could not do it on a daily basis – it would make me nuts! But teaching a major course each quarter and a handful of smaller ones suits me to a T.

The benefit to our business has been wide and long. Here are some of the things it has given us:

  1. I am far more comfortable doing public speaking. To the point that I can speak in front of almost any group, train virtually anyone, and have a great time doing it.
  2. Our business credibility rises each time we inform someone that we also teach enrichment courses on our business specialty.
  3. We are now getting other speaking and presentation opportunities.
  4. We have received referrals from the Enrichment Department for work in our specialty, not just for presentations.
  5. My husband, Kevin, has gained confidence within our profession by being with me when I teach. He has learned more of our business this way, and he has gained the ability to help the students as well.
  6. It has given us a peripheral product to sell, since we create our own curriculum (it does not exist for what we teach), so the curriculum becomes a secondary product.

As far as endeavors we have pursued, this has been one of the best. It is something that I recommend  wholeheartedly to anyone who feels they have the capacity to teach topics related to their profession.

How did I stumble into this? Really, I did sort of stumble into it. I mean, it was something I WANTED to do, and had a good deal of curriculum prepared for.  I began by asking a regional educational organization. They could not provide me with a sufficient student base, so I dropped that. I sounded out another. They also could not provide a reasonable student base at that time. Finally, one day, while on the phone with a staff member at the local Chamber (of which we are a member), I asked how one went about finding teaching and presentation opportunities. She suggested the University, but I did not know how to contact them.

One week later, I got a call from the University. Turns out, THEY had called HER, asking for someone to teach Web Development! I sat down with them and discussed possibilities. That fall, I taught my first class… a 12 week, 2 hour per week class. It was an amazing experience.

It does not pay well enough to do full time. Last winter, due to getting stuck in town overnight for TWO nights, due to closed roads, we lost money on a set of four classes. We will make a little on the one we are doing now – but not enough to fully compensate for weeks of preparation and three Saturdays teaching from 9:00 to 4:00. But the fringe benefits make it all worth it.

Besides just the ways it has benefited our business, I must say, the students are the greatest. They are dedicated, smart, and enjoyable people – the same kind of people I get for clients. Associating with them has been priceless – and they are honest with me about helping me improve myself as an instructor.

If this is something that you have a desire to do, I highly recommend it. Go and find an organization that can help you become an instructor – and then do it, even if you have only one student sign up. Because the things you will gain will be immeasurable, and will impact your business long term in ways that go far beyond the money the individual class pays.

The Fire of Enthusiasm

I read an article recently that talked about the Open Source movement, and why it managed to create such good software. The author said that MicroSoft could not pay people enough to produce stuff as good as a bunch of guys could produce who really believed in the project – or words to that effect.

There is a good deal of truth to that, and an application where business is concerned.  The lesson we get from it is, that pay does not determine our output. We work hardest for what we believe in most. We will stick something out if we love it and want it badly enough, even when it isn’t paying off like we want. But we won’t keep doing something, no matter how much it pays, if we can’t stand to get up in the morning and face it.

Quality of life is a term that is bandied about a lot lately. Most people translate that to mean money, but it doesn’t. Why do you think people give it all up to go homestead in Alaska? That isn’t about money!

When you love something, you can also become a powerful persuader – without even trying to be a salesperson. People tell me over and over that they can see that I am very passionate about what I do – usually they tell me that when I am not even aware that I am waxing enthusiastic about a topic. My interest in what I do compels me to both learn about it, and share it. That is more powerful than any trained salesperson, because it is real, and anyone can see that.

Combine that kind of enthusiasm with an equal degree of enthusiasm for caring about others, and you have an elixir that works better than any other marketing brew. Not that you don’t have to learn how to market well, or do the right things when you market, but just that when you top it off with a dollop of that kind of fire, you become unstoppable.

Look at the people who you know that are great business people, who had to sell their business to others early on. They have energy, enthusiasm, drive, and are perceived as an unstoppable force. It started with them having a dream to do something they felt really needed to be done.

Is your business that, to you? If it is, then keep working and learning, and the fire of your enthusiasm will eventually consume the obstacles in your path. If it is not, then figure out why, and make the adjustments so you can get up every morning with that excitement to get to work on changing your corner of the world.

If you Have to Lie, You are Not a Good Marketer!

There is a perception that internet marketers who defraud people succeed because they are good marketers. They don’t. They persuade people to buy, by lying. Anyone can sell something if they only tell people what they want to hear. That doesn’t make them a good marketer, it only makes them a good liar.

A truly good marketer is one who does not compromise honesty or integrity, and who delivers value that lives up to their promises. They understand people, well enough to help them understand what is good in what they are selling. They do not manipulate. There is a difference.

If we are going to be able to distribute accurate marketing information, that myth that marketing requires dishonesty, must be done away with.

Good marketing centers on truth. If you want to market well, start with the truth, and end with it, and do not depart from it in the middle. Learn to understand people – there is truth there too. But do not focus on manipulating – rather, on communicating in a language they understand.

If this were the standard, marketers would not have the negative reputation that they do.

Choosing Offline Networking Venues

Offline networking is the traditional way of doing business. Some people assume that because the net is newer, that it is better. While you CAN network successfully online, and it does have its benefits, you’ll find that you can often gain more power, faster, offline. This is especially true for service businesses, and local businesses.

Offline networking has two principle benefits:

  1. By bringing you into contact with your prospective customers. Trade shows, fairs, or B2B events are good places for this if they fit your target market.
  2. By bringing you into association with your competitors and collaborators. This helps you develop greater expertise, gives you people to draw knowledge from, and helps you find people to work alongside. It is valuable, but only if you understand how to use it. Chamber membership, and other business groups are good places for this.

You’ll want to select a venue to meet your goals – don’t choose a business to business venue if you sell retail products for end consumers. It won’t be a good match.

In order to network effectively offline, you have to consider two basic factors:

  1. Where is your target market hanging out – in other words, what kinds of events and meetings can you participate in where you’ll naturally meet your target market?
  2. What kinds of networking are you comfortable with, and which ones allow you to market through your strengths?

You CAN learn to be comfortable with new types of marketing. But you’ll do best, especially to start with, if you build on your strengths first.

Offline networking can be done in some of the following ways:

  1. Chamber membership – you have to BE THERE. Show up to events, get to know other people, pay to be at trade shows.
  2. Business events, expos, and fairs. Choose those that bring in your target market, and that you can afford to attend.
  3. Host events, throw a party, etc.
  4. Volunteer to make presentations or training seminars, look for teaching opportunities, etc.
  5. Beat the streets – if you do this, build relationships, do NOT go to sell!
  6. Attend classes and citizen’s groups where you are likely to meet people.

One of the more important aspects of networking offline is just getting your name out there, and letting people know what you do. You have to tell them over and over, they don’t remember the first time. And you have to do it without pushing.

So look for places where you can hand out your business card, or events where you can send people home with something.

Offline networking still takes time and persistence, but has the potential to be much more powerful than online networking because it is more personal. Choose a venue that brings people to you, and you are well into the process.

If you want to build a network of friends, and if your target market haunts MySpace or FaceBook, they might work for you – but remember, these are primarily social, secondarily business, so they absolutely do not work for some kinds of businesses.

Ryze, Merchant Circle, or FastPitch might work for you if you like how they work, and if you can regularly check in and participate in forums or browse profiles for connections. They have a distinctly business focus, which works very well for B2B businesses.

One of the keys to choosing networking venues, is to choose things you enjoy doing. If you like it, you’ll do it more regularly. At the same time though, you MUST balance your day! You have to know when to read the posts, and when to skip them, and how to put business first when necessary.

Many venues offer chances for event participation. Choose the events by the same criteria – by whether your target market is likely to be there, and whether you can communicate effectively with them there.

Look for Trade Associations also – many have networking options available. Some of them do a better job of reaching CUSTOMERS, others do a better job of reaching associates. Each has its value, just make sure you are choosing it for the value that you want!

Don’t just join a bunch of groups – each takes time to set up a profile and make it work for you. You need to look them over and make sure they have a good chance of benefiting you, and chose those that will help you do so effectively. If they have a lot of fluff, and take a lot of your time, you’ll burn out. They need to be fairly efficient to use, and allow you good tools for doing what you need to do in a successful manner.

If you join a group, and it does not give you what you need, OR, you end up not using it, drop it. Otherwise it is dead weight. In order to make them work, you have to WORK them. Select carefully, between 2 and 10 venues, and then get to work.

Choosing Online Networking Venues

There are any number of places that you can network online. New “social networking” sites are springing up each day, and they all have a little different focus.

Networking can benefit you in two ways:

  1. By bringing you into contact with your prospective customers. This is the benefit most people want, and which they go after aggressively – often burning out in a fit of spamming.
  2. By bringing you into association with your competitors and collaborators. This helps you develop greater expertise, gives you people to draw knowledge from, and helps you find people to work alongside. It is valuable, but only if you understand how to use it.

Most of the time, those two different groups of people do NOT hang out in the same places! So you have to choose a group or venue for the right reasons, and make sure it can deliver what you are looking for.

In order to network effectively, you have to consider two basic factors:

  1. Where is your target market hanging out?
  2. What kinds of networking are you comfortable with, and which ones allow you to market through your strengths?

You CAN learn to be comfortable with new types of marketing. But you’ll do best, especially to start with, if you build on your strengths first.

For example, if you write well, you have a lot of options. If you like to write on a schedule, a blog may work for you. If you don’t, it might not. If you want the freedom to write when you feel like it, article marketing (a cousin to online networking), or forum participation might work best.

If you like to feel plugged in, then networking communities with a lot of minute to minute action might be good – Twitter, blogging communities, etc.

If you want to build a network of friends, and if your target market haunts MySpace or FaceBook, they might work for you – but remember, these are primarily social, secondarily business, so they absolutely do not work for some kinds of businesses.

Ryze, Merchant Circle, or FastPitch might work for you if you like how they work, and if you can regularly check in and participate in forums or browse profiles for connections. They have a distinctly business focus, which works very well for B2B businesses.

One of the keys to choosing networking venues, is to choose things you enjoy doing. If you like it, you’ll do it more regularly. At the same time though, you MUST balance your day! You have to know when to read the posts, and when to skip them, and how to put business first when necessary.

Many venues offer chances for event participation. Choose the events by the same criteria – by whether your target market is likely to be there, and whether you can communicate effectively with them there.

Look for Trade Associations also – many have networking options available. Some of them do a better job of reaching CUSTOMERS, others do a better job of reaching associates. Each has its value, just make sure you are choosing it for the value that you want!

Don’t just join a bunch of groups – each takes time to set up a profile and make it work for you. You need to look them over and make sure they have a good chance of benefiting you, and chose those that will help you do so effectively. If they have a lot of fluff, and take a lot of your time, you’ll burn out. They need to be fairly efficient to use, and allow you good tools for doing what you need to do in a successful manner.

If you join a group, and it does not give you what you need, OR, you end up not using it, drop it. Otherwise it is dead weight. In order to make them work, you have to WORK them. Select carefully, between 2 and 10 venues, and then get to work.

Selling Them on the Freebie

“Internet marketers” tout the efficacy of freebies as a means of attracting people to your business. Not only is the theory flawed, but it is, in fact, far more complex than they make it sound.

If you give a “meaningless” freebie, you’ll attract freebie seekers, who want the goods, but don’t want to buy anything. So you have to choose a freebie more carefully, making sure it brings in interested people.

One of my clients told me that she felt that our free website assessment was the most valuable thing we could offer, because it helped her see that we really could help her. In fact, 50% of the people who we give a free assessment to DO hire us. It also gets us some decent referrals from people who do not buy.

But the problem is, it is VERY hard to even give that away! The same is true of a marketing consultation. Both services are very valuable. They give someone the benefit of our knowledge, with no strings attached.

People don’t ask for it though. We can go to a trade show, and BEG people to fill out a card for a free assessment, and if we have built a relationship with them, they will. But if we advertise that free assessment as our front line approach, nobody calls. They are afraid to commit.

When a prospect calls for other reasons, the first thing we offer is the free assessment, and they take it. But they already decided to act to improve their site, and they already decided to ask us to do it.

Otherwise, we have to sell them on US, before we can even get them to take the freebie. Not too efficient!

People are scared to commit to even a free service. I think it says a lot about the state of the internet now that the word “free” has such negative connotations to honest business people. Makes me wonder if I shouldn’t put a token fee on it, just to remove that feeling of mistrust! Sad, because I’d gladly give that to any business owner who needed it, because it helps them, and it helps us.

Freebies only work if you are going after gamblers, or the inexperienced. When your target market is smart people, they mistrust freebies, even when they are good ones. If you want to use one, you have to find an effective way of selling them on the freebie before you can use the freebie to sell them on your service.

Steps to Offline Networking Success

The second in the pair of articles on Networking Success, this article will cover the basic steps in offline networking success. Offline networking is faster than online networking, but takes more from you in some ways. This list does not need to be completed all at once, in fact, some tasks are periodic. If your time is lmited, then work through the list a little at a time.

  1. Choose an offline venue – this may be an ongoing organization, or a one time event. A future article will go into this in more detail.
  2. Sign up, register, or join. Select what you can realistically afford – offline, a little money will get results, and more money will get more results. This means you can select a lower cost option – half size booth, limited membership, etc, and still gain from it while staying within your budget.
  3. Get to know the organizers – do this in an unselfish manner, offering to help, or just introducing yourself to them.
  4. Prepare good marketing materials – this is especially important for events. Print business cards, brochures if appropriate, get promos if you can afford them (choose wisely). Be prepared at all times when networking opportunities present, so that you can leave someone with something to remember you by.
  5. Get to know others around you – in a group, get to know the members. At an event, get to know the other vendors.
  6. Learn about what the venue offers. Take the time to invest in gaining the benefits. Go to meetings, work the events, put out your brochures, etc. Make the effort to USE the resources offered.
  7. Step outside your comfort zone, a little at a time. There is no need to do it all at once, just stretch a little each time. It gets easier with practice.
  8. Find ways to help people. Helpful people get more business.
  9. Remember, your goal is to build personal relationships that can help you succeed. Relationships come first, both for customers, and associates.

Assemble good resources, and choose good outlets, and it becomes more effective. It still takes time, but you’ll see results after you give it a sincere effort. Be willing to show up – and keep showing up. Set aside the time for regular appearances, and the benefits will come.

Steps to Online Networking Success

In an effort to simplify the networking process and help it be more easily understood, this article will cover the basic steps in online networking success. The steps are each fairly simple, but they do take some time. This list does not need to be completed all at once, in fact, some tasks are periodic. If your time is lmited, then work through the list a little at a time.

  1. Choose a venue. A future article will go into this in more detail.
  2. Register for an account. If the venue offers more than one membership level, start with the free one, and see whether it gets any results. In a good venue, a free one will benefit you some, a paid account will benefit you more.
  3. Go through the “getting started” steps. Most have some kind of benefits that require some effort on your part – setting up a profile, linking your website or blog, uploading a photo, etc.
  4. As you do each step, think about which items you are doing might be repeatable. If you need a photo, get one. You’ll use it over and over. If you need a business description, save a copy, because you will need that again. I suggest you get a copy of Notesbrowser and keep a copy of each thing you create to fill your profile. This will make it faster to network in a new venue.
  5. Browse through the profiles of other people. Do this as regularly as you feel like, just enough to see if there are other people you want to connect with. Do NOT spam them!
  6. If the venue offers a way to submit articles, then set a schedule to do that on – once a month is good if your time is limited, once a week is more powerful.
  7. If the venue offers forums (most do), then locate those that have topics of interest to you, and join in.
  8. Write a good signature line that includes your URL, and a statement about what you offer.
  9. Lurk in forums if you wish, but you won’t get far if you just lurk. Eventually, you need to introduce your self (not with an ad!), and engage in friendly conversation. Drop a sig line on each post.
  10. Find ways to help people. Helpful people get more business.
  11. Remember, your goal is to build personal relationships that can help you succeed. Relationships come first, both for customers, and associates.

If you get some good elements assembled, networking online becomes much more efficient. Then go through the steps, over and over. Give yourself some time each day for networking, but don’t let it consume your life and interfere with successful business progress.

Less Rhetoric More Reality

You hear the same things over and over in internet marketing. You hear them so many times that you figure there MUST be some truth in it, or so many people would not be saying it! It never occurs to you that so many people would be either dishonest, or deceived. Yet they are!

The vast majority of internet marketing books are filled with half-truths, and outright misinformation. They are perpetuated by greed, and inexperience. Greed on the part of the people who knowingly promote them, inexperience on the part of people who want to be honest, but do not yet realize that what they are promoting isn’t going to work unless they are dishonest.

I’d like to see more truth in the online marketing arena. Less repeated rhetoric that people recite by rote, with no real understanding of what they are saying. We see this in the distributorship arena also, where upline repeats what their upline said, because they really haven’t the experience to know what does and does not work yet.

This kind of scam has always been around, but at no other time in history has it been so powerful. The internet is FULL of information. If you do a net search for the term “internet marketing”, the top positions are held almost 100% by people repeating the same old stuff that does not work. You can go 10, 20, 30 pages deep, and never see anything different. So while there is plenty of information, there is almost no GOOD information.

Every person that puts out false or misleading information does so with a motive. That motive is not to help you, it is to profit from you. They all say pretty much the same thing – that they failed and failed and finally succeeded by the methods they are recommending, that they just want to help people so they are letting it go for the amazingly low price of whatever. But they really don’t want to help you. They want your money.

The internet marketing arena needs more reality. More voices of experience with integrity, who are out there to help people succeed, not out there for what they can get.  It needs more thinking people, and fewer drones who repeat the same lines without thinking about what they mean.

For those who are teaching something different, the challenge is huge. It is almost impossible to get into the visible listings, and it is very hard to succeed by telling the truth, when the lie sounds so much easier, and when so many people are repeating the lie. To make a go of that, you need to find others who are on the same quest (there are not many), and you need to persevere with dogged determination.

If you are looking for good marketing information, do a net search on the terms “bad marketing”. You’ll get more truth than you will from searching for internet marketing directly.

They Wait, and Watch – Paying Your Dues in Networking

I’ve heard from people that they do not have time to wait on network marketing. They complain that they were on some forums or that they attended some networking meetings, but never got anything out of it. Generally, there were a few key reasons why it did not work, but the two principal ones are:

  1. They expected to be able to go in, advertise their business, get a flood of response, and walk out.
  2. They left and stopped going when their expectations were not realized.

Under those circumstances, it never will work. You’ve got to pay your dues – you’ve got to be patient, and kind. You have to be interested in other people, develop relationships, and find ways to be helpful (even if it is just offering a little advice on something you know about).

If you don’t do that, and if you don’t KEEP going, you are wasting your time.

Networking is HUGELY powerful! We are talking BEYOND virtually any other form of marketing! And it is generally highly cost effective. But it takes time to get started. It is only after you’ve paid your dues in TIME that it starts to pay off. And then it starts slow, and, like a snowball rolling downhill, gains an awesome force and momentum!

You see, when you go and introduce yourself, everybody is nice, welcomes you, and asks you what you do. You tell them, they tell you what they do, you exchange business cards, and both of you go home and either file the card and forget it, or throw it away and forget the person who gave it to you. You did that, didn’t you? Everybody else is just like you!

Go back again! Do it all over again! Only this time the people will greet you like they know you, even if they forgot your name. You’ll notice that the next time only SOME of the people you met the first time are there. The ones who are there are watching you, counting the fact that you are there again, weighing it in the balance. This time they’ll still forget you, and forget what you do.

Keep going. They are still watching you. But after you’ve been there 6-8 times, after you’ve been there more than you’ve NOT been there, after you’ve kept on introducing yourself, kept on stating your business name and what you do, something starts to happen. It is slow at first, but they begin treating you not like someone new, or a piece of furniture, or even someone nice to chat with, but like a BUSINESS PERSON! And there is a difference!

See, in networking groups, there are the “wannabes”, and the “real” business people. Wannabes come and go. They hit and run. They are inconsistent. Real business people are stickers. They are dedicated. They last. Their business hangs in there.

So many people come in and introduce a new business, and then disappear. So when someone new comes in, everyone waits, and watches. They are going to let you prove yourself before they consider you to really be one of them.

Once you cross that bridge though, you’ll get a call from someone who says they were referred by someone in the group. Someone in the group will finally talk to you about their needs in a way that gives you the opportunity to do business. Once that happens, word gets around. It happens again. Little by little, it grows.

You may think you do not have time for networking, but I’m telling you that you don’t have time NOT to do it! With it, your business will show significant growth within a year, and you’ll be able to see that the momentum really WILL be there. Without it, in a year, you’ll still be working hard for every single customer or client. Me, I’d rather have them come to me, pre-sold. Saves me tons of time and marketing expense!

So if you are on a shoestring budget, find ways to effectively network. We’ll be giving a step-by-step breakdown for online and offline networking in a few days. It’s worth the effort.

Grow a Garden!

Gardening doesn't have to be that hard! No matter where you live, no matter how difficult your circumstances, you CAN grow a successful garden.

Life from the Garden: Grow Your Own Food Anywhere Practical and low cost options for container gardening, sprouting, small yards, edible landscaping, winter gardening, shady yards, and help for people who are getting started too late. Plenty of tips to simplify, save on work and expense.