October 28th 2011

Scambusters – Email SEO Solicitations

We can help you get more traffic! Your website is not ranking as high as it should for your top keywords. Free Marketing Assessment for your website. Marketing suggestion for insertnamehere.com.

If you are in business online, you’ve seen emails like this. Some of them may cause you to think they actually LOOKED at your site, and actually WANT to help you.

They don’t.

WITHOUT EXCEPTION, every single email you receive offering Search Engine Optimization or Marketing services is a SCAM. They aren’t all the same KIND of scam, but they are all scams. And no, there isn’t EVER an exception to this.

If you reply, one of several things may happen:

1. They just want your website access, so they can set up a phishing site inside it without you knowing. This is the kind of scam that doesn’t even pretend legitimacy.

2. They may just run an automated SEO Analysis on your site, and give you the results. Problem here is that computers CANNOT THINK, so ANY kind of automated SEO Analysis is completely bogus. That’s right. Meaningless. All that oh-so-scientific “keyword density”, and “frequency of h1 tags” garbage is just that… garbage. REAL SEO requires a thinking brain behind it, and only a real person can do it.

3. They may actually perform a service. Badly. NONE of them do a good job. NONE OF THEM. They typically do one of about four things:

They may do quick and dirty black hat SEO. Black hat refers to the stuff that every search engine forbids. And which will penalize your site eventually, if not immediately. They may completely trash your text, and replace all your good descriptions with stupid keyword strings. It always fails, for search engines and people – so you lose search engine traffic, and your site looks trashy to those who visit.

They may set up a scraping blog to pick up and redirect traffic for your top keywords. This is, again, completely ineffective, and will get you penalized. This kind of blog is ignored by search engines and people, both. You lose, and you pay for the privilege.

They may engage in “article marketing” for you. This one is VERY dangerous, and again, completely ineffective. Scammers like this are the reason our company no longer recommends article marketing as a viable marketing method – the article databases are so polluted with badly written unoriginal and downright shady articles, that even good articles don’t work for marketing anymore. Only one or two article sites even rank with the search engines, all the rest are ignored, and these companies who offer the service will tell you they are submitting to 50, 500, or even 1000 article databases. It is all meaningless, since none of them will get you any traffic anyway. It can be dangerous because they do not check facts when writing articles for your company – in the worst example of this, a medical company paid for this, and the writers wrote articles that opened them up for medical liability lawsuites, using statements like “this surgery has no risk”, and “results are guaranteed”.

They may spam blogs, forums, and social networking sites for you. Typically, they promise a certain number of submissions. They will then load everything into their automated system, press “go”, and walk away. Your spam (yes, it is YOUR spam) will be submitted to all those websites that have any kind of ability to do so – whether or not the topic is related. A few do look for related topics, but they do so strictly by keyword matching through a computerized system, so it is highly inaccurate, and often ludicrous. One or two actually hand-submit – but they aren’t any better at it than the computers, and the results are no better. At any rate, any site owner who owns a site which it WOULD be worthwhile to have your link on, will promptly remove your link, and report YOU for link spamming. Any sites it actually stays on are sites that are ignored by search engines anyway, and which people never visit either.

What they SAY they will do, and what they do, are completely mismatched. ANY company that emails YOU to solicit business, is breaking the law. Any company that emails you, offering to get your website in the top ranks, is fraudulent, and does NOT know their business. After all, if they could get a website to the top, why do they need to send you email spam to get business? They’d be getting all the business they wanted directly from the search engines themselves!

Just remember the rule – NO email offering SEO services (or anything else) is EVER legit. EVER. No matter how enticing it sounds, dump it where it belongs – in the virtual latrine.

Good SEO companies offer services you can monitor, and take the time to get to know your business, your goals, and what makes your company unique, before they dive into any work for you – including any kind of assessment. They’ll consider what your customers want to see, and then optimize THAT to attract search engine traffic. They’ll recommend or carry out marketing methods which work for YOU, and which reach your specific target market in meaningful ways. They won’t automate ANYTHING that requires a personal touch.

And they won’t ever solicit your business via an email that you did not ask for.

March 9th 2010

Call Me Paranoid

I’m a little suspicious of some of the free things Google is offering now. Because I distrust their motives, and I distrust the way in which their freebies can affect my business. Most of my colleagues are raving about them, but I am not feeling compelled to jump on the Google train and just go wherever they want to take me.

Let’s try Google Analytics. Free stats tracking. What could be bad about that? We find two issues with it:

1. Like Google Adsense, it uses Javascript. It is such common Javascript, that malicious coders have found ways to exploit it – and since so many sites use it, it is well worth their while to do so. There’s enough anecdotal evidence on this to have strong suspicions that Google Analytics code is frequently exploited, and we have personally experienced instances of exploitation of this kind of code – either viruses or malicious website links injected through the code.

2. Just how is Google using that data? They claim that they use analytical data in delivering more accurate search results. But their idea of “accurate” may not always be in the best interests of small businesses, because of what Google thinks is the most important criteria for “accuracy”. Generally, Google is just gathering bits of info and extrapolating (that’s a fancy word for “guessing”) the rest. Google CAN’T really get traffic stats for your site, unless YOU give it to them, or unless other computer users give them access to individual browsing profiles (more on that). The most efficient way to get site data is, of course, to get it directly from the site owners. Google Analytics gives themselves exactly that – a complete statistical rundown on your website. For startups and small sites, that information, in the hands of Google, does NOT help you! Because Google’s basic philosophy is that popular is better than unpopular.

That brings us right into two other services which I distrust, and do not use as a result – for similar reasons. I think Google just does not need that much information about my browsing habits.

1. The Google Toolbar. Google uses this to gather individual browsing data and then analyzes the patterns. Theoretically, if enough people use it, then Google can get a pretty good estimation of site visit patterns for most websites. This is one of the data sources used in their extrapolations also.

2. Chrome Browser. This is just the next step from the Google Toolbar. Give people a shiny new toy, and maybe they won’t notice the price attached. For both webmasters, and website owners, I think that the cost associated with Chrome may be too high.

I do not like Google having access to my desktop, to my internet history, etc. I think this is just information they can well do without, and that they are NOT gathering it for MY benefit, but for theirs, and that my goals, and theirs, are often worlds apart. Giving them access to my browsing history helps THEM achieve THEIR goals, but does not help me achieve mine.

Google Desktop has no place in my work environment either. In fact, anything produced by a third party that uses data as Google does, has no place in my work environment. I am suspicious of free “tools” which come with a craftily worded privacy or terms of use policy.

Google is not alone in the desire to gather data in every way possible, nor are they alone in their lack of transparency over it. Yahoo has valiantly tried to infiltrate our computers, and Bing is making a go of it.

But if I do not want “spyware” on my computer, and if I run software to ensure that nobody can sneak it onto my computer without my permission, why would I want to open the door and let a company like Google just waltz right in with the cameras? I don’t care how big a company is, or how common their name. There is just a limit to how much data they need, and how much they need to know about my habits.

I am NOT paranoid about the kind of data they gather. I just think there may be more harm in anonymous patterns and statistical data than we realize, especially for small businesses that are trying to launch a new site in the face of huge competition.

I don’t care if I am just “one of the numbers”. They can do without me!

January 5th 2007

I Get So Tired of Saying It…

Sometimes I really am tired of telling people what a scam is, just to have them come back to me with another one to ask me if maybe (please), won’t this one work? The list of reasons I give them are the same as I gave them before. I don’t want to insult people, but sometimes I just want to scream!

The hallmarks of scams and almost scams are pretty obvious once you get familiar with them. They are things like:

1. Emotional appeals that leave off critical details.

2. “One Page Websites” that give you no background about who is selling it, or how to contact them.

3. Requirements that you leave an email address before you can find out what it is they are really talking about.

4. Financial companies located offshore (they lack financial protections you might expect to have).

5. People who claim to have the secret to wealth who have a non-professional website (using a template driven website that does not have custom graphics, using free hosting space, etc).

6. Unrealistic claims, or claims built around “imagine this” phrases.

7. Cookie cutter websites. They don’t work…. Not unless YOU work a lot first!

8. Lack of a sound product. That means, something that people want, at the price they are asking. A $2 product plus the ability to resell it does NOT equal a $35 value. A membership to a site with “thousands of downloads” is usually NOT a sound product (those same downloads are available free every Christmas). The ability to resell something is NOT a product!

There are a bunch more, and there is no way you can list everything, because someone will come up with another one just as soon as you think you got all the ways they conceal that they are going to rip you off.

Today I reviewed a financial investment scheme where the terms of use stated that you certified that you were not a law inforcement agent, nor an informant for a law enforcement agent, and that you released the company from ALL civil or criminal charges that you might feel you could file against them!

Stuff like that is a huge, screaming red flag! And it was right there, in print, for anyone to read!

If you don’t want to get scammed, read the fine print. Not only that, figure out what it MEANS, not just what they want you to think it means. “Imagine that you got up every morning to find hundreds of payment notifications in your email inbox…” is NOT saying you WILL. They just want you to IMAGINE that you could, and to THINK they are promising you will.

I keep saying it though, with the hopes that maybe it will help someone not just avoid getting scammed once, but help them spot how to never get scammed again.