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Realizing a Dream
My class starts Monday, through the University of Wyoming. I am not TAKING the class, I am teaching it, through their outreach program. I am not a licensed teacher. I have no post-secondary education to speak of (well, a drama course I took at the local community college when I was in highschool, but I don’t think that counts!). So this is a cool thing for me, especially since I was originally approached by them to do a course in web design.
The class was not highly promoted, and we have just a few students taking it. The Outreach Coordinator called today to ask if I still wanted to do it, or if I thought there were too few students. I told him that I’d do it. It is a necessary step for me, I need the experience, and this opportunity will help me polish my courses and add value to them.
Besides, small classes are fun. With web design, when you are building an actual project, you can help the students in a more personal way. The lessons can be adapted to their specific needs instead of just generic. That is cool. They’ll get more out of it.
I’ve done a lot of teaching, but never something like this. I’ve done individual tutoring, and workshop presentations, and short classes. But this one is quite different. 12 classes, each one building on the next, and no supplied curriculum. I had to write it myself. Would have been an overwhelming task if I had not already had so much of it done.
I asked the Outreach Coordinator whether there were enough students to justify the class for the college. They said this class, they’d run anyway, because they do not have a web development degree program, or anyone who teaches it on campus. They want to offer this through the outreach department on a regular basis.
So now I just need to live up to their expectations. I know I have the ability, and the knowledge. I just have to be able to present it in an organized and understandable way.
And I know that I cannot do this without the help of the Lord.
Volunteering When You Don’t Have Time
Somehow I always seem to open my mouth and volunteer when I really DON’T have time to volunteer! But sometimes I just cannot let a job NOT be done.
We are in one of those phases where we have a lot of fish in the pool, sniffing the bait, but nobody is biting. Oh, we have several pending contracts, but we don’t really believe that the money is coming in until it gets here! Web Design is just like that.
I rebuilt my Carry to Term site about two months ago. Stuck it in Joomla. Seemed to have more potential that way, and better options for encouraging people to talk to us and ask for help and support. I stuck a forum in there. It has not been used yet.
A few days ago, a lady who contacted me when I was pregnant with Sidney did so again. She is finishing the book she started then. She’d like more ability to reach people who have received negative prenatal diagnoses too. So it appears that the site that I rebuilt will be needed and used. Kinda cool, since I had just come to the conclusion that I had a site that needed a network of people to run it, and she comes and says she has a network of people with no site to run. Pretty cool how God works those things out.
And then I volunteered to build her a blog and a new site framework to sell the book. I’m sure I’ll find the time to fit it in, but the painting job we are trying to finish just may suffer a bit!
Now, if I can just give away a few more websites… anyone out there ready to raise a hand and shout, “Pick me!”?
Two New Experiments
Well, after making the decision to rebuild Megafamilies and Natural Diabetics, I finally got the job done. The new sites are functioning well, and are two of the best sites I’ve built in a content management system. We’ll see where they go now, since they have the ability to handle much more visitor interaction than the previous structure.
Taking a site out of a static HTML structure and putting it into a CMS is complex. It involves setting up the CMS, then transferring the content in page by page. In this instance, I also had to restructure the site layout for the Diabetes site – it had grown too large for the original simple link structure.
Once that was done, and the site ready to launch, I had to set up redirects for every link – old page to new page. That was not hard, just tedious. But doing that means that when someone tries to visit one of the old pages, they’ll get sent to the new one instead.
Google income dropped slightly during the transition, then picked right back up again. We’ll see if it gets better or worse, and how the changes affect the traffic, and income. I’ve changed sites before, but they have not been ones with strong traffic trends or AdSense earnings.
You can see the results at: http://www.naturaldiabetics.com, or http://www.megafamilies.com.
Flash Really Ain’t Bad
You hear it all the time – Flash interferes with SEO, Flash slows down a site, Flash is expensive, Flash won’t benefit most sites it is on. And while all this is true, in many situations, there is another side – that is the wise use of Flash.
Now, let us be plain about just what we are discussing. Part of the confusion about Flash comes down to the fact that people are lumping everything Flash together. There are actually three basic uses that are totally different:
1. Flash INTROS. When a site is created with a doorway or home page that is nothing but Flash. No meaningful text, no useful information other than this “loading” bar, and then a movie which, more often than not, really doesn’t tell you anything helpful. These pages are all but invisible to search engines, and to people with visual disabilities. A double whammy.
2. Flash SITES. Even worse. Like an entire site full of intro pages. Links built in Flash are invisible to search engines and to the visually disabled, or to anyone who does not have the right plugin. In other words, if the person cannot view the site on your terms, it is useless to them. It is also extremely slow, which translates as annoying.
3. Flash ELEMENTS. This is just a box on the page, maybe the header, maybe part of the page lower down, which has an animation in it. Nice for galleries, short visual messages, etc. All of the disadvantages that intros and sites have are eliminated, except for the speed issue. Even that is mitigated, because there are other things on the page for the visitor to see. There is content for the search engines, text for the blind to be able to grab with a text reader, and a potential enhancement to the appeal of the page to everyone else.
Now, that said, it still is not the “best” thing for every site. Most sites we build would not benefit from video animations at this time. Some do – I mean, if you are in a high end market that targets certain personality profiles, then video is a definite enhancement. For others though, it makes no difference, and therefore, cannot be a justifiable expenditure.
To include it in a site, we have to be reasonably certain that it will increase the monetary gain of the site owner – enough to offset the cost of including it. And there is an expense to be considered. Flash element creation requires either specialized skills and software, or simplified software that is purchased on a single site user license basis. So either way, there is going to be a cost. For a few businesses, you can see immediately that the cost would be justifiable. A few are equivocal, and others you can say with certainty that there would be no benefit.
Sites that WOULD benefit:
- Any site selling videos.
- Any site selling video production services.
- Any site selling high end graphic design services.
- Sites promoting highly visual products or services.
- Sites promoting to a market that is impatient and largely visual, such as video gamers.
- Sites selling action related items or services.
- And other sites where motion is a definite enhancement to a sales message.
Sites that might benefit – worth using only if the site owner can afford it:
- Sites selling trendy items.
- Sites selling visually appealing items that are artistic in nature, but not high end.
- Sites catering to teens or college age visitors.
- Sites promoting design services where displaying a range of styles in a single place is helpful.
- Sites selling unique and visually identifiable merchandise.
Sites that are unlikely to benefit from Flash:
- Those selling products that are not easily identifiable through a picture.
- Sites owned by people on an extremely tight budget – they can get more bang for the buck in other ways.
- Sites catering to a frugal crowd – Flash looks expensive, and detracts from the message.
- Sites that target the visually impaired.
- Any site for which there is no strong purpose in the imagery and content of an animated or video clip.
Flash can be a great enhancement, and indeed a good investment for some websites. Of course, it also depends on what you DO with it – whether you are just throwing something in to throw something in, or whether you have a purpose, a plan, and a concept which will actually add to the quality of the site! Assuming it is done well, a certain percentage of sites can benefit from wisely used Flash elements.
And, technology is changing all the time. The standards by which we measure today will certainly change in a year or two. As internet speeds increase, and the low end moves up, we’ll have more options for using more resource intensive elements. As Flash evolves, someone is BOUND to create a means of coding to overcome the accessibility and SEO limitations. Until then though, it pays to understand what the limitations are, and how to work around them in effective ways.
I love it when people call me a genius…
Of course, we can’t all be geniuses all the time, and I have to keep reminding myself that I’m really just another struggling microbusiness owner who gets it right a lot, but who also messes up enough that sometimes it is hard to remember that I DO get it right a lot!
We’ll our latest stroke of brilliance is subscription based web services. We didn’t want to try that for YEARS, because if you enter into a contract with someone where you give them everything and they pay you back over time, you set yourself up to be suckered, unless you go into the whole financing contract route, which takes more lawyers than we can afford, and which has additional regulations which I really don’t have time to learn. Ok… you can breathe now, I’m done with that incredibly long sentence!
Anyway, we found a way to do it which reduces our risks of getting burned to an acceptable level. Perhaps a singed eyebrow or blister now and again, but no missing limbs or need for skin grafts. I can live with that, it’s no worse than the risk of going outside in the summertime and getting a nasty sunburn up here at high altitude.
One of the other aspects to it is that we had to make it actually an ongoing SERVICE, not just a fix it and forget it sort of thing. We had to continue to provide value so our clients did not get tired of paying us. If we gave them good value at the outset, and kept good value there even after the terms of the contract were filled, then they’d continue to pay us every month, even when they could move their site somewhere else and NOT pay us that amount.
We’re pretty excited about Better Instant Website now. Because we’ve not only got services where you can build your own site very easily with our expertise and design skills behind you, but you can also choose full service now if you want to. I love it when we can roll out something that is really high value, and still affordable for our target clients.
Every business ought to have that feeling now and again, and everybody ought to get told that they are a genius at least once in a while. Even if you know you aren’t, it makes you feel like you ARE, at least for a bit!
Pretty Sad
I met with them one morning, in their elegant hotel. It was tastefully decorated – terrific accent colors, deep wood tones, lovely soft-hued wallpaper. It would be so easy to create a website that echoed that easy elegance, that took elements right from the hotel to craft a site that felt like you were taking a virtual visit in the hotel.
I did not impress them. I am just a country web designer to them. They went with a city firm instead. They paid much more than I would have charged. I saw the result last night. It made me want to cry. It has been on my mind ever since.
It is a completely professional design. And that is all. It fails to reflect the elegance and character of the hotel. It looks rather sterile, except for a single texture in one small part of the design where an attempt was made to incorporate a pattern similar to the wallpaper, but the wrong color. It looks like a man tried to design something a woman would like.
The site has flash where it does no good. It has an entrance splash screen, which does nothing for the site other than waste time getting where people really want to go. It has no SEO AT ALL. The copy was written by someone who is not natively from the US, and uses phrases that are not offensive in their native country, but which are offensive and crass in the US. The text is not formatted at all (not even any spaces between paragraphs), there are no legal statements anywhere on the site. There are personal photos where there need to be hotel photos, and one personal photo says, “click to enlarge”. The room photos do not have an enlargement option. Some photos are obviously stock photos (nothing like the land around the hotel). The site organization is cumbersome and awkward – you have to go three or four clicks deep to get at some info that should be at the top, while some of the info at the top is secondary information.
How does one deal with that? When you do something different, which nobody understands well enough to know what they need. When you do it right, and everyone else whom they’d get the service from does only one facet, but the client does not know that there ARE multiple parts to the job. When the client feels they know all they need in one area, but where cultural or web differences mean they don’t know what they think they know.
I suppose they got what they paid for. They paid for high end features, but they did so at the expense of minimal function. Sad.
This is not the first time we’ve encountered small and micro businesses who got snookered, because they did not understand what they needed, or what the industry would provide or leave off. I am at a loss as to how to promote in a way that helps people understand this. That there is more to web design than an expensive design. That the other services which are needed WON’T be explained to them, nor will they be included from most firms. They’ll expect the business owner to KNOW that, and to hire someone else for everything else, or they’ll hope they don’t notice what is missing (sadly, this is true).
So now I am building a site for their competitors. There will be no question as to which site performs better. The little country motel that I’ll be working with will have a site that outperforms the expensive site that represents the hotel. And it will do it for half the price.
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