Pardon My Faux Pas
“Underwater Painting of Alexander Belozor”. That’s what it said. Really.
I’m browsing on Pinterest, looking for some inspiration for the next seashell thingy, and there it is.
And I must say, it didn’t look a thing like him! Truth is, I had a lot of trouble telling just which rock was supposed to be HIM. Maybe the artist didn’t have much talent…
I have great fun sometimes naming my paintings, titling my articles, and coming up with brand names for things I dream up. Occasionally I come up with a screamer – one that just makes people howl with laughter. Sometimes a scorner. But often just plodders.
So far though, I haven’t tried to name anything as a portrait of myself when it was just a scene of something else!
Etsy Fail
I had a product to sell. I finally decided to give Etsy a try.
Created the shop just fine. Loaded product. shop went live.
Minimal traffic. I have to market it, I know that.
Then the backend. You have to put in your bank account info. We expect that.
But it won’t validate. It says I have to sign up for Plaid. A third party payment gateway that I have not heard of yet.
Plaid does not like my bank account. It says give it another one. Yeah… right. I’m just gonna open my wallet and give them ALL my accounts? I have this funny smell in my nose. Sorta like fishy.
The thing is, they ALREADY deposited ONE deposit into MY bank account. They have to do two to validate. They already told me that when I entered my info in the OTHER Place. NOT where they want me to sign up for Plaid.
And I can’t validate. They only deposited ONE deposit. No place TO enter in the info until I am cleared by Plaid.
Upshot is that they can BILL me, but they claim they cannot PAY me. They have enough information to satisfy themselves that they can TAKE money from me, but not enough information to GIVE money to me if my goods sell.
And they DO take the fees. $5. For LESS than one month of nothing.
I closed the shop after three weeks. No way to do business there. So I removed ALL of the goods from the shop, and followed the procedure to close it. They inform me it can take a few weeks for them to do that.
It is nearly a year later, and I am STILL receiving emails from them. “This Week In Your Etsy Shop” emails.
I don’t have a shop, Etsy. I closed it. You failed. You failed to give me a platform that I could use to do business.
Something still smells fishy about it.
The Collapse Of Google’s Business Model
In case you have not noticed, Google is no longer a Search Engine.
They have become a full on, Paid Directory.
This means they NEVER give you the search results you are looking for. They give you the results from their paid advertisers, with about 3 higher ranked unpaid results (they may give you more if it is a nearly vacated search term).
They made their reputation on SERPs. They no longer have them in any way that matters. (That’s Search Engine Rank Position in case you are not an SEO guru.)
They have consistently DESTROYED their reputation in the last 10 years.
So we know what to do about that, right?
Don’t use them.
Only problem is, Google is now the only game in town, and they SET IT UP like that. Yahoo, Bing, DogPile, DuckDuckGo, and everyone else, PAYS Google for the search engine listings (only a few, do NOT pay… Google still needs them on board). And when they had EVERY OTHER SEARCH ENGINE paying THEM to supply the search results, they moved in for the kill.
And kill they did.
They are responsible for the deaths of countless small businesses, who rely on Organic Search to keep afloat.
Google does not OWE them anything. Google makes money BECAUSE businesses DON’T pay for listings. That brings the WORLD into Google Search Results, and THAT is what made their PPC so valuable.
It is like a Mall. You don’t go to a Mall to buy anything unless the Mall has LOTS of shops. When it is empty, you don’t even go there for a specialty item. So Search Engine Users don’t go when the results are limited.
Google is losing traffic by the freeway full. ‘Cause they’re STOOOPID.
So now, the only way you can get USABLE Google referrals is by paying for them,.. Theoretically, anyway.
Don’t pay for them.
Google cheats you.
In fact, every PPC system I’ve ever used cheated people. When you have 100 clicks coming into your site, and EVERY ONE OF THEM is a BOUNCE, you know you are being cheated. At least 4% or more should LOOK AROUND a little.
But I know that Google cheats the advertisers, because they cheat the publishers. If they’ll cheat on AdSense, they’ll cheat on AdWords.
There are statistical averages in the web world. According to PPC “experts”, Pay Per Click advertising is as good in quality as Organic Search results.
I have never been able to prove that PPC was effective in ANY WAY AT ALL. But I COULD prove that 1 in 200 visitors coming in from other sources (including Organic Search) would make a purchase in the average small business. In a high end (high trust or high dollar) industry, 1 in 400 would make a purchase.
PPC landed a resounding ZERO for results.
And that was when it was actually higher quality, and it is far less now.
Big companies have very low accountability for their advertising budgets. As long as people are still buying, they’ll pour out money on things that don’t work, because they think they have it to spend. And in a way, they do.
If you have a marketing budget that is 0.01% of your non-budgeted revenue, you may have $3 to spend on advertising.
A large company may have $300, or $3,000. They have momentum going for them already. They may or may not feel the need to track the results of that $3,000, or $30,000.
Just how the money shakes out.
But Google is smarter than to just let them pay endlessly for PPC. After all, they HAVE to have “Organic” results as well. So if you PAY for PPC, they will ALSO put you higher in the SERPs. Ever notice that the first 3 pages of Google are filled with the SAME links and brands as the Advertisements? Think that is coincidence?
Of course, they will also put AdSense websites higher in the SERPs, but only a little. If they cannot get those ads SEEN, they cannot CHARGE people for the clicks on them. (This in no way suggests that Google wants to help you make money – it just means that THEY need your site to get a little traffic.)
There are things that tell you that Google is not doing its job.
- Traffic that never grows in spite of SEO PLUS backlinks, PLUS growing quality content, PLUS viral marketing, PLUS high quality blog linking, and other known effective methods. You DO THE WORK, and what worked 10 years ago falls flat.
- Traffic that is made up of ALL foreign traffic, none from your own country.
- Search terms in your stats, that are NOWHERE in your site. You never have RELEVANT search terms reported in your Stats.
- Kittens on the Keys search terms in your stats. This means you’ve been Google Bit, and they are no longer sending you any kind of relevant traffic. (Google Bit means they are actively PUNISHING you, and it is NEVER for bad SEO. This is more malicious, because your site is not BANNED, your results are just Quirked.)
Google no longer has a Workable Business Model. Because “Squeeze ‘Em Harder, Pancks!” is NOT EVER an effective business model. It ALWAYS burns out.
Can you smell the smoke and hear the screaming engines yet?
They may be the only game in town for search, but people use them less and less, and the value for advertisers is lower and lower, AND THEY KNOW IT.
And Bing, and Yahoo have hitched their wagons to a falling star. They are HARMED by Google’s skewed SERPs. They are too Corporatized to realize that once you give away your OWN production, and rely on someone else to create the product for you, you enslave yourself. You leave yourself open to being utterly SHUT DOWN by someone else’s choices.
So there’s no use going to them, they are just props to the death machine.
Shame on you, Bing, and you too Yahoo. Shame on all of you who think that you can pay a corrupt competitor to do your fundamental work!
I think Google could pull out. I think they COULD go back to being the best. But I don’t see signs of ANY progress now, only a worsening. It’s like gangrene. If you’d just clean up, and administer some good medicine, you could clear it up before the stink and festering drives you to having to cut off body parts as the infection swarms through the body. (Then again, I think there are parts Google SHOULD cut off, because they’ll never be anything BUT a corrupt and festering stench.)
People used to talk up Google. Now they roll their eyes.
And we don’t even want to get INTO the security issues of All Things Google that are not Google Search.
Another Note About Bing And Yahoo: If a search company has to buy their search results from another company, they DO NOT have an original business model. They don’t have anything to offer that Google does not. All they are, is a faked alternative for Google haters. They don’t offer anything that differentiates them, and in the business world, that is the chimes of death.
At one time, Bing had a successful business model. They were simply an open directory without as much restrictive algorithm as Google. Their search results were NOT AS GOOD in one respect, and that is, they were LESS focused on ORIGINAL content. They would LET the SEO Scammers through.
But on the other hand, when you NEEDED results that were DIFFERENT than Google (and that IS the only reason for needing more than one search engine), Bing had it. Until they started to buy Google SERPs. They faked originality by a minor reshuffling, and by placing their OWN paid ads above Google’s. But purchasing Google SERPs was the death throes.
Yahoo failed as a paid directory, and they failed as a free directory. They succeeded wildly as a broad spectrum publishing platform with their paid ads distributed through it. As that crashed, they passed through the balance of free directory and free search engine, with paid ads and paid placements in the directory. They HAD a successful business model until Google tanked them by freaking them out and making them react badly in the wrong direction. And then they began to buy Google SERPs, and everything Yahoo declined from that day.
The day you hire someone who says, “We don’t need to make this. We can just resell that.” is the day you let thieves and rogues take over your company. Because the person who says that does not understand business. They understand laziness. They make a living off laziness, and false information. They’ll also make a living off fraud, and let others do that off your business. Your employees will cart your business and profits off, piece by piece.
And you asked for it.
It Isn’t Worth It, Google
Every time I login to my Google AdSense account, I am greeted by dire warnings that if I don’t put an ads.txt file in every one of my AdSense sites, that my earnings will be at risk.
At risk of what, Google?
Going down?
You already did that!
You already did that so hard that nobody makes more than a few dollars where they used to make a hundred. Or a thousand.
You already annihilated the income of literally millions of small business owners who partnered with you, to make YOU rich, and to make them financially stable.
They kept their part of the bargain. Why didn’t you?
I don’t see how my earnings could be more at risk than they already are! You’ll punish me whether I put the thing in or not.
And then there’s the robots.txt file that Google notoriously ignores. This tells us that if we DO put one in, and you ever give us a reason to actually want to use the thing, that you’ll ignore it also. (‘Cause the reason you give me to put one in is really silly, and a waste of my time, since if someone DOES rogue my ads, they aren’t going to be stopped by THAT, any more than YOU are stopped by a robots.txt file.)
Not worth the effort, really.
Someone suggested to me that Google may penalize my account for having written this.
Seriously?
Would I honestly NOTICE?
‘Cause Google has just about run out of leverage when it comes to withdrawing any benefit to the browser, the publisher, or the advertiser.
And we won’t even get into the two-way usage terms which WE have to abide by, but which THEY will not!
Cottage Industry and Manufacturing Consulting
Is there a limit to what a sole proprietor can earn through cottage industry? Can a cottage product or service business realize the potential of unlimited earnings?
Firelight Heritage Farm is launching a new service which answers these questions, and which offers a full range of services to guide businesses, large or small, through the process of starting or converting to a home based business.
This can be done with many types of businesses – a good number of them are businesses which people do not think CAN be converted to home based. They can be operated in the home, on the farm, or in a shop at home. It offers so many financial benefits, in reducing operational costs, keeping profits with the manufacturer instead of being spread across a supply and distribution chain, and of reducing regulatory and tax burdens to the least possible requirements. It makes possible Point of Production Distribution, which increases profits dramatically. And business does not get greener than this! Equipment is small and energy efficient, factories are eliminated, transport pollution is dramatically reduced, and each producer is free to act on their own convictions for stewardship of our environment instead of being bound by the rules of an employer.
In case you don’t realize, Firelight Heritage Farm is owned by the Frumpy Haus Frau herself, Laura, and her husband, Kevin. We developed a business model for cottage industry, including cottage manufacturing, which allows almost unlimited growth and income potentials, with NO employees. The model includes methods and policies for expanding through a network of subcontractors, and includes logical process controls and a range of choices for controls over proprietary information or designs.
Our business experience has been varied, and broad, and has developed over the course of almost thirty years. This line of services brings together all of that experience to provide a service for anyone from a work at home mom or dad, to a corporation needing to find affordable and sustainable ways to grow in a challenging economy.
We will also be offering a full range of product potential assessment, product development, manufacturing process development, instructional literature writing, and marketing and small business consulting services. Cottage industries can be reproduced in a way that looks similar to, but is distinctly different than the Direct Sales or Multi-Level Marketing model, and we will be able to guide business owners through the creation of a sustainable multi-business expansion.
If cottage industry is in your future, chances are, you don’t know what you don’t know!
Cottage industry is as old as the earth, but must be adapted to our contemporary world. We will be launching a new website in a few days which will feature the services available for starting a cottage industry, growing a cottage industry, creating and selling cottage industry packages, and for converting a corporation to a subcontractor based cottage industry.
Move past the limits!
Cottage industry is the answer for the future.
Check out our new Cottage Industry Consulting and Development services at CottageIndustrialRevolution.com.
This Old Blog
Someone told me this morning that they were impressed that my blog is as old as it is, that not many who started in 2006 are still going. And here all this time I’ve been thinking I was a latecomer to the game, and that my blog was relatively young! I guess that speaks volumes about the transitory nature of the web.
Blogging was many years old by the time I gave in and started a blog. I didn’t want to. But I finally felt that I owed it to my clients to see what kind of value I could discover in it. One of the principle values has been a place where I can link everything that I do together, write about the things I feel like writing about, without it having to be about a specific topic. Unlike my websites, where everything is targeted to a specific audience. The blog is just me. It brings value to my business in linking all the parts of me together in one spot – where I can list every website I own, regardless of relevancy.
I think about two years into it is the first time I went back over the posts to see what I could reuse elsewhere. The first time I was astonished at how much I had written in that amount of time, and the first time I realized how long I’d been doing it. I’ve done that again, a couple of times, each time shocked at how old it really is when I stop to count the years. YEARS. In some ways, it only feels like months.
I am LDS (look it up at lds.org if you don’t know what that means). As such, I have a Patriarchal Blessing. It counsels me to “keep a record of your life’s work” for my posterity. My journals are dusty, and I haven’t put pen to paper for writing in more than a decade. I was pregnant with Adriene (now 18) when our family got our first computer (a gift from Kevin’s father). From then on, typing was easier than writing (well, once I learned to type…). Much of my life has been recorded in correspondence, and now, in my online presences, which are many.
I don’t know if that constitutes obedience to that personal counsel or not. There is much that has not been recorded – it is too sacred for public display. Many things I do not WANT my posterity reading after I’m gone. Many things I do want them to know. More, I think, than they can gain from these snippets of life interwoven with instructional materials.
If my blog is old, does that make me an old blogger? It had better not! I still have too much to do to be old. Today, I have a book to complete, which means I had better not invest all of my creative energy on this post. I need to save some for the chapter on Horse Mushrooms.
Honestly Losing the Sale
What would you rather have: A person to whom you never sold anything, speaking well of you, or a person to whom you DID sell something speaking badly of you?
Today a prospective customer emailed wanting kefir grains. He said he thought the best option would be some fresh grains and some dried grains. He then said he was in Germany, serving in the military, and would need them shipped Priority through an APO.
I could do that. We always ship fresh grains Priority. But I ship them Priority to speed the delivery. Kefir grains are a live thing. They require food to live. We put them in milk each night, and they thrive through the night to the next day, when we drain off the spent milk (it is now very low on food for them, but high in probiotics for us), and replace it with new. As the grains grow, we give them more milk until we divide the grains and lower the amount again. Over and over we do this, to keep them fed and happy and growing and healthy.
When we ship them, they are a lot like baby ducklings. They can survive a day or two in the mail, but they cannot survive many days. Kefir degrades in quality day by day, and after 5-6 days, there really isn’t anything but a stinking pile of goo left, which may or may not be revivable using the most aggressive resuscitation methods.
When you ship through an APO, it goes Priority to the receiving station in the US, where the military then transports it to the duty station. A process of six days or more.
I explained this to the customer. I also pointed him to our shopping cart for the grains (he had seen the ad for them on another site which did not point to the cart).
He emailed back shortly with a few more questions, and thanks for explaining that to him. He decided to order the dried grains, and said he’d also like some other products which he found on the site with the cart.
I lost a sale of milk kefir grains. Had I not explained, he may have still chose to purchase other products from us as well, or not. I had no way of knowing what he’d do when I told him about the shipping issue. He did decide to order the other grains from me.
There have been many times when a customer has asked to make purchases and I’ve told them that what I was selling might not be the best option for them. It comes down to one simple principle:
- I would rather have someone out there who did not buy from me who has a good opinion of me, than someone to whom I sold something dishonestly that has a bad opinion of me.
There are enough things in business that you CAN’T fully control which will leave you with dissatisfied customers, there is no need to make it worse by a poor choice.
Honesty up front about the limitations of what you sell will more often increase trust than give a bad opinion of you to the customer.
Today was a cool experience. It doesn’t always come back and reward you immediately. It is sure nice though, when it does!
Making Sense of Website Traffic Numbers
We have taught our clients how to increase traffic to their websites, by interlinking their websites with social media, so that each time they add content to their websites, it is sent out to the places they haunt regularly online.
This has several benefits:
- It gets the website the same traffic benefits of a blog.
- It helps them maintain a presence in many places, with just a single task.
- The pages get indexed faster, since they are fed through Twitter.
But the overriding question, as always, is:
Does it get more paying customers?
The answer, in a word, is “Usually”. Provided the website follows through with good sales presentation, the orders follow.
We’ve noticed some interesting traffic trends on sites with which we’ve implemented this strategy. To explain what happened, I’ll have to give you some definitions and explanations of what the numbers are.
- Unique Visitors – These are people who are theoretically visiting for the first time, or the first time in a while. You need hundreds of these, if not thousands of these, per month, in order to keep a steady flow of orders. This number, more than the others, seems most closely correlated with order volumes.
- Total Visitors – This is all the people that visited, including repeats. This does affect orders somewhat – many people come back to buy again, and people who come back over and over are more likely to refer other people.
- Page Views – This is how many pages all of your visitors visited. Often this will have an average number attached – such as 5.2 pages per visitor. More pages is a good thing in general. It means people are interested in what you are saying, and selling. This means they are more likely to trust you enough to buy, and more likely to refer other people to your site.
- Hits – This is a completely meaningless number in terms of traffic. All it means, is the number of times a file was accessed from the server. Each web page can be made up of dozens of files. This means, if anyone ever brags about getting 80,000 hits on their site per month, they are looking at the wrong numbers, and you can be sure they are not getting more than a few thousand visitors, if that. We’ve had sites that averaged 5 files per page, and sites that averaged 50 files per page, so you just can’t tell anything useful from that number, unless you are a web developer who thinks they need to make a site more efficient.
Ok, so now we know what we are working with. These are the trends that we see when we throw social media into the flow of website content publication:
- Unique Visitors gradually increase. This is a SLOW increase though. But slow is better than nothing. Since the increase is happening in conjunction with other changes, and since it is happening through the completion of tasks you’d be doing anyway, this is a great thing. Without the flow to social media, this increase would not happen without other more time intensive work. This increase happens through the gradual contact and referral to new people.
- Total Visitors dramatically increases. Often a 10-fold increase, literally overnight – it starts the day you post new content that is sent out to your social media profiles. The average small business website, without a tie to social media, has a ratio of about 1.2, to 1.5 visits per visitor. If tied to social media, that increases to an average of just under 10 visits per visitor, and can go much higher. This happens because people are reminded that you are there every time you publish something, so they stop by to read it.
- Page Views dramatically increase. Part of this is a natural reaction to the increased traffic, but we find that the percentages improve also. The pages per visitor often rise. This may be in part, due to the fact that people who are reminded that you are there, can read an extra page or two if they want each time they are there, instead of running out of time the first time, and not coming back.
- Sales tend to do the same thing as the Unique Visitors numbers. Gradual increases. If they do not increase as the new traffic increases, then the site is in need of a review and some changes to help people find the product better, understand it better, or feel more comfortable about purchasing.
- There is a direct connection between frequency of posts, and traffic. Now, the value of this is only really relevant up to a certain point. More than once a day really doesn’t benefit a small business owner (even big business seems to agree that more than once a day is not a profitable use of time). The best balance seems to be somewhere between once a week, and once a day – depending on the schedule and capabilities of the business owner. Scheduling posts to publish at a later date can help with a regular delivery of new content. We find that the greater the frequency, the greater the gap between Unique Visitors, and Total Visitors, so people are responding mostly to the immediacy of having something right in front of them that they think they are interested in. Beyond about every other day though, the increase in Unique Visitors is no longer as dramatic, and more than once a day it levels off even more. The point here is that frequency is vital – you have to post regularly, but that there is a wide range of acceptable frequencies to gain the benefits. You see this benefit really kick in at once a week, peak at about every other day, and dramatically lose benefits per post, at more than once a day.
If you have more than one website, you can get additional benefits by interlinking them, because once you do, what benefits one, will benefit the other.
We’ve found that it helps new sites also. It takes just weeks to get traffic up to the same point that took months using other “free” methods. Sales are still sluggish at first – people are hesitant to buy things from a new site. But it gets it going faster than other methods.
This is one area where automation really helps, because you are automating the non-personal part, and making sure the personal things you do achieve maximum impact. Well worth the 20 minutes or so that it takes to set up!
Five Years and Counting
I started blogging more than five years ago. I entered the blogging arena reluctantly, and by many standards, very late in the game. That actually proved an advantage, not a disadvantage in some ways. Sure, it was harder to get noticed, but there was more objective data available on what worked and what did not, and I had to learn to use it in a way that would work forever, not just a way that worked because it was new.
I didn’t want to Tweet either. In fact, I still despise Twitter, in spite of recommending it to most of my clients who get bogged down with marketing. I don’t generally Tweet anything – unless I launch a new site and want it indexed ASAP. Mostly, I Auto-Tweet.
This is where Twitter intersects with the blog. One of the keys to being a genius web designer instead of just a mediocre web designer, is being able to think in terms of FUNCTION, and not just in terms of LABELS and FEATURES. Breaking a feature or component down by the functions it performs, rather than just thinking of it as a single purpose item.
See, most people think of Twitter as a great big global conversation, that they have to JOIN in order to get any benefit from Twitter. I don’t. I rarely login to Twitter, and I rarely directly post a Tweet. I do not use TweetDeck, and I don’t use anything to keep me up on the latest or hottest trends. Because I did not think of Twitter as an online community.
I think of Twitter as something that lets you post to a group of people, AND something that can be used to interface with OTHER places that you want to post to OTHER groups of people. It is that second thing that has value to me. I consider the first part to be largely a time waster, and I just have no time to keep up with the Joneses in little text bytes. I have a real life!
I also have a Blog. A blog that, on its own, gets a modest amount of traffic, and has a small following of people who read frequently, but never tell me they did so. I’m ok with that, even though I’d love to hear from more of them. But I can write to the faceless masses if I have to. I just pretend that you are all a bunch of people whom I’d love to hang out with if I met you in person (a few of you, I HAVE met in person… Yup! I was right, I DO like to hang out with you!).
This blog of modest traffic, which is cross linked with whatever my latest business endeavor happens to be, becomes more powerful when I use a function that it possesses – the ability to RSS articles to other places – with the ability of Twitter to interface with some of the places that I want my blog to be seen.
The blog is fed into Twitter, using TwitterFeed.com. Incredibly easy to do. Every time I post, my post goes automatically to Twitter. I also can feed Twitter to FaceBook, Linked-In, Plaxo, etc. Wherever else I want it to go. So now, every time I publish a blog post, out it goes, all over. Automatically. I like automatic.
So I have this little machine that can now be used for either direct, or indirect marketing. I prefer indirect. I prefer to just write about what I want to write about, link to my sites (mostly in the sidebar – rarely in an article directly), and let the increased blog traffic send increased traffic to my other sites. It works. Rather well, in fact.
But what if I could eliminate one of the steps? What if I could send the blog traffic directly to my regular websites?
Back to FUNCTION, not FEATURE. I do not need to turn my website into a blog. I do not even need to ADD a blog to my website. I don’t need another blog at all! I just need to take the functions I need, and add THOSE to the PART of my website that I want to use in that way. In some sites, I’m already posting regular articles to build content, which I’d do anyway. I look at those areas for enhancing with blog functions.
I’ve done this with my book website. I have a Category in it called “Tossed Salad”. It is named after a chapter in my book – this chapter was used for all the odds and ends tips that didn’t really fit in one of the other chapters. Of course, the thing about little tips is that you always come up with one more. So each edition of the book will have even more of them. Probably I’ll eventually have to categorize THEM, and may turn some into full chapters. Whatever. It works. Meanwhile, I store the new ones on this website where people can look them up, where Google can index them, and where they work to promote my book.
The website structure that I use already has the capability to RSS a Category. So I grabbed the Category RSS feed link, and headed back over to TwitterFeed.com, and fed THAT into Twitter, beside my blog feed. Now when I publish an article to that category in my website, IT goes out everywhere my blog goes. People have to click the link to read the whole thing, and that brings them back to my website.
Blogs have one more valuable element that is nice to have in a website – but only one that you want in PARTS of it, not all of it.
Pinging. A blog pings a series of search engines every time a post is published. “Hey guys! New article here! Named THIS… By THIS PERSON… About THAT!”. This gets blog posts indexed in directories fairly quickly, and gives them a millisecond of fame as one of the latest posts (blog directories are incredibly busy, with probably hundreds or thousands of posts being added per second). But it means one or two more people might see it. And it means Google gets the message right away.
So we found a pinging add-on for our website. One that let us assign the ping only to that one category. I now have the advantages of a blog inside my website, bringing a little extra traffic directly into my product sales sites, where more non-pushy articles (I believe in being helpful and informative rather than advertising) bring people who might be interested in what I sell, right to the place that I sell it. If they like the article, they are now feeling all warm and fuzzy toward me, and that is a really good basis on which to foster a good customer relationship. They are well-disposed to consider kindly anything I am selling.
Content Marketing is still the most powerful enduring form of marketing on the net. Understanding technology functions, and how to use them to make life SIMPLER instead of more complicated, is one of the keys to making Content Marketing manageable. I mean, I have time to publish an article a week. I don’t always have time to publish it and then link it to 10 different places online.
Automating the linking part makes everything I write work harder for me, instead of making me work harder because of it.
FaceBook’s Method is Bad for Advertisers
FaceBook shows ads in the sidebar, and the text ads have a little checkbox where you can tell the ad to go away. You can also give a reason, and choose to banish all of the ads from a specific advertiser. Or so it seems.
But the choices do not have the results you might expect. FB’s programming does not ever get smarter over time, it seems to be pretty stupid to start with. You’d think that if you select that something is offensive to you, or against your views, that they’d not show you similar things in the long term? You’d also think that if you repeatedly indicate that an entire category of advertising is uninteresting to you that eventually they’d show you other things? And you’d assume that since they have the capacity for smart ad display, that they’d show you more of what you actually click on, less of what you indicate as uninteresting?
Nope. Telling it to go away is temporary. You’ll often see it again in two or three days, often sooner. Banishing one dumb ad is often replaced by an identical one from a different advertiser. Both annoying, and really stupid, because it makes FB advertising FAR less effective than it could be. And it has a nasty backlash on the advertisers.
First of all, it means that FB is charging you to show your ad to people who have already said they are not interested. Often repeatedly. That is a waste of your advertising dollars.
Second, it is annoying the people to whom it is being shown. They already don’t like you. Irritating them further isn’t a smart PR move.
One of the problems is the manner in which FB determines ad relevance. Many advertisers do not understand how the ads are selected, so their ads go to EXACTLY the wrong sort of people. I’m a good example…
I am a marketer and web developer. I am also an instructional writer. I really don’t want to see ads for spammy marketing webinars and tacky “I can make you rich” online promoters. They not only leave me cold, their innate dishonesty and pushiness offends me. Showing me your ads is a waste of your money, and is only more likely to make me strengthen my efforts to teach people how to identify and avoid YOU. You really don’t want FB showing ME your ads!
If I indicate that I am a photographer, FB will show me ads from OTHER photographers! If I indicate that I design websites, they will show me ads from OTHER web designers!
This problem is two-fold. One is the fact that FB picks up keywords and matches them by the descriptions, hobbies, business pursuits and interests of the profile owner. The other is that most advertisers don’t understand that – so when they put in the keywords to DESCRIBE their ad relevance, it is matched with people who often are NOT their target market! A web designer should NOT put “web design” as a keyword for their ad! They should put “business owner”, or “jewelry designer”. They should put words that attract their target market, not their competitors.
Profile owners have no control over the bad interface. FB could care less what they think, after all, the service is free, and big enough that they think they are the 800 lb gorilla who can sit wherever he wants.
The advertisers, on the other hand, do have the power to change things. Money talks. If they start talking with their wallet, and complaining about ad relevance and ad preferences being ignored, and how that wastes their marketing money, then maybe FaceBook will condescend to listen.
It is already hard enough to be heard above the crowd on FaceBook, and promotion there really only helps a very small percentage of businesses who promote there (less than 1/20 of 1%. If you are actually spending money on ads there, then you need to know the limitations of the system, so you can avoid throwing money down a hole for months, trying to adjust the marketing to find what works, when it may not be possible for it to work for your target market. Understanding how it works helps you evaluate the potentials better to start with, and to make more effective adjustments early on, and to waste less money in the long run.
If you are in that 1/20 of 1% or less for whom it can work, it can be successful enough to justify the money you put in. If you aren’t, then it will suck money and not give anything in return.
That could change radically if FaceBook decided to get a clue and actually target ads, using the technology that they already have in a more effective way.
Content Marketing Opportunities
A recent survey shows that more and more corporations and small businesses are including Content Marketing in their marketing plans and strategies. It also shows that the number one barrier to successfully implementing Content Marketing in a company is the lack of writing talent within the company. Smart marketers now have an opportunity to capitalize on this lack in two potential ways:
1. Because so many companies are challenged where writing is concerned, those companies who DO have good writers on board have an opportunity to naturally take the lead. We have told our clients for the last 5 years that the most valuable skill a business owner can have, is the ability to write well, and this survey bears that out.
2. Good writers should smell a niche that is in need of filling. Good writing is valuable, and companies who know that will pay well for good writing.
So… that said, let’s get into two definitions, to help you know how you can take advantage of one, or both, of these opportunities.
Content Marketing
Content Marketing is marketing through the use of articles or images with descriptions, videos, etc. The easiest method of that, and the most attractive to search engines at this time, is articles. This does NOT mean submitting articles to article directories – that strategy is outdated and a useless effort now. What it means is building content on your own website real-estate, in ways that help it get seen on a broad platform. Simplest is to either create a blog which links to your website or feeds into your website, OR, embed a blog inside your website (with RSS feeds and pinging). Then you feed the blog into Twitter, and feed Twitter into FaceBook, LinkedIn, Plaxo, wherever you have a profile set up that accepts Twitter status feeds.
Content Marketing can take place through a newsletter also, but that is less powerful long term, unless you archive the newsletter in an openly accessible manner on your website (so it becomes part of a search marketing strategy).
Content Marketing is dependent upon GOOD WRITING. PLR articles DO NOT COUNT. EVER. They fail on all counts. So, let’s define good writing.
Good Writing
Good writing is original. Always completely original. It is written from the heart, and it has a personality. It is never clinical and written to be sterile and opinion-free. It has a distinctive perspective. It gives something valuable also – that may be helpfulness, humor, a story, etc. But it gives something that makes the person go away feeling glad they read it.
Good writing is never “500 words long”. It is however many words are needed to accurately and enjoyably address the topic. Editing for length removes the personality, and that is DEADLY. For this article, if I had only wanted to make a basic point, I could have written a conclusion after the third paragraph. But I didn’t want to just say what was happening, I wanted to make it clear just what makes it work, and HOW to use the opportunity well. Two different lengths, for two different purposes.
Of course, if the intended target market has the attention span of a flea, then by all means, keep it short and light. But if you want to appeal to people who think, make it the length it needs to be to do it well.
Helpful writing always has the “ah-ha” factor. The key to making the instructions work, that you might not find elsewhere. Something that makes them say, “Oh, NOW I get it.”, or “Hey, I can DO that!”. In this article, we didn’t just say there was an opening for good content writing, we define what that is, so anyone reading this can know not just WHAT to do, but HOW to do it well.
Good Content Marketing finds an angle that no one else has covered in quite the same way. It answers the questions about your business or product line that your customers are asking over and over – and it answers them in a way your competition is not doing. In virtually EVERY industry, there are things that the industry would rather not talk about openly. If you do, then YOU get all the traffic that is seeking those answers (and it can be considerable).
Good Content Marketing is engaging, and FUN. Perhaps one of the best content marketing articles we ever wrote, was for a dealer in Antique Carpets. The article was titled “Your Very Own Magic Carpet“. The article made an antique carpet instantly appealing, by playing on the hidden thought that nearly everyone has in regard to an Antique Oriental Carpet. It made people want an antique carpet.
If you can get inside the head of the potential customer, and write things they enjoy reading, and WANT to read, then content marketing can be an ongoing, perpetual form of very powerful marketing, because once an article is written and posted, it goes on working for you permanently.
Many companies now realize this, but do not have the skills in-house to do the writing. If you can hone your creative skills, there can be decent money in writing articles. Well written content articles start at $50 each, and go up from there. Way up. But don’t expect to charge a boodle if you don’t have the reputation and track record to back it up!
If you happen to be on the end of having to pay for articles, then do what you can afford, and hire someone who writes things you ENJOY reading.
Content marketing is, without doubt, the most powerful method of online marketing that we have ever encountered, in more than 12 years of building and marketing websites. It isn’t likely to go away any time soon, so it is worth investing in.
The Twitter and FaceBook Marketing Myth
How many times in the last two years have you heard people tell you that if you are going to market online today, you HAVE to use Twitter and FaceBook? How many times have you heard people extolling the virtues of those two platforms for marketing a business?
I’ve got news for you. EVERY SINGLE PERSON who says that is SELLING something to do with Marketing on Twitter or FaceBook. They have motive to tell you that.
The truth is, Twitter and FaceBook are both VERY POOR marketing mediums. They both violate one of the most important rules of marketing:
Put your message in front of an audience who is likely to be interested in buying what you are selling.
People on FaceBook or Twitter, for the most part, are NOT THERE as consumers. They are there to party. So unless you are selling Red Solo Cups, it isn’t going to be a highly effective method for marketing.
There. I said it. I expect I’ll get a storm of denials from people who are selling FaceBook and Twitter marketing services. But my clients generally agree with me, and they are real business people, selling the typical products and services around which business in the US largely revolves.
Five years ago, we were able to tell our clients to go to forums and sites where people congregated who were interested in the general topics around which the client’s product or service revolved. For us, that meant we would go to small business forums, and we’d chime in with helpful information regarding website and marketing. We gained an entire client base this way. Literally hundreds of good, solid clients came our way through this means of marketing.
Enter FaceBook and Twitter. Exit most forums. The business forums simply dried up. They went away, and NOTHING came in to replace them. Oh, some people may disagree, but the few that are left are lethargic at best, and pretty much a waste of time.
You can spend and awful lot of time talking to nobody, with the illusion that someone is listening, but it won’t help your business grow. And right now, you have the choice of participating in old forums where nobody IS, or participating in new social media where EVERYBODY is talking, EVERYBODY is there, but nobody is LISTENING.
So now we have a disappearance of an incredibly effective marketing tool, and the replacement of it with a social tool. Sure, you can reach a LOT of people on FaceBook. But they are NOT targeted listeners. They are there to party, and if your marketing messages interfere with their party, they’ll just tune you out. They have short attention spans, and are looking for distraction, not for practical help in their lives.
FaceBook users are basically two types:
The ones who are addicted to it. They use FaceBook as an online party, where they go to simulate real life. They want distraction, and they want things to keep moving. They have NO attention span, they do not want to have to act on ANYTHING, and they like freebies. They are quick to subscribe to pages – in fact, most of them have SO MANY on their lists that there is no way they could ever keep up with them all. They are equally quick to forget what they just subscribed to, and to turn it off in their feed.
Those who use it for business, family, or friends, to keep in touch, but who limit the amount of time each day that they spend there. They are going to unsubscribe from anything that wastes their time, they won’t be there to be marketed to, and they’ll skim over things and get to the stuff from people that they know. If they KNOW you personally, they’ll sometimes leave your page feed visible. But if they don’t know you personally, they probably won’t even subscribe.
If you get past that, and actually get subscribers to your page, the chores have only just begun. You can post to the wall on that page, and you can work at getting more and more subscribers. But that isn’t the same thing as getting CUSTOMERS. Because most of them do NOT want to listen to the sales pitch. They want you to bring the drinks to the party instead. And if you do, they MIGHT like them enough to buy them later – but most of them won’t. Most of them will just go looking for the next free drink instead. And you’ll have to give away a LOT of drinks just to sell a few.
If you HAVE a FaceBook page, you have to post things to it on a regular basis, or it won’t help you sell anything. Posting ads won’t be effective, your prospects will ignore them. Remember, they are there to party. The big companies hold contests, do giveaways, and are constantly offering “fun stuff”. They aren’t exactly bringing drinks to the party, but they are bringing pencils and a fun little word puzzle. Cheap stuff. Lots of it. An endless flow of trivial little bits of distraction for an audience with the attention span of a gnat.
For a small business, keeping up with a constant stream of that kind of thing is EXHAUSTING! Especially since the return is so low. And the return IS low.
When we ask our clients if they are using FaceBook or Twitter as a marketing tool, most say yes. When we ask them if they have ever made a sale that they knew resulted from FaceBook or Twitter, they say no.
As a direct marketing tool, they are pretty much useless for 99% of businesses in the US. Oh, don’t comment with hot denials unless you are using FaceBook and Twitter for a business that is NOT involved in selling services related to FaceBook and Twitter, AND you can verifiably show that you are GETTING active customers or clients from them.
So what is the answer? Do they have a place in current marketing?
I think they do. But it is not in having a cute and active FaceBook page, or in posting to Twitter every half hour with your latest product. Honestly, those two things are probably nothing more than a waste of your time.
Both can be used in developing relationships. Every once in a while, a conversation will allow you to share your expertise, and at that time, it may benefit your business. But this is weak, and circumstantial at best.
The real reason to USE them for business has to do with search engines. They now index websites higher if they are mentioned on FB or Twitter. And they also rank sites higher if they are LINKED to a site mentioned there. I do NOT recommend trying to game the system here – but if you are smart, you can use it in natural ways, to cover a lot of ground with a few simple tasks each week.
1. Create a blog. Post to the blog one or two times per week. It does not matter WHAT you write, as long as it is YOUR writing, and NOT someone else’s. It must be completely and totally unique and original. The more interesting it is the better. The more it relates to your lines of business, the better. But there is NO NEED to have a separate blog for each topic, that will just make you neurotic because it will be too much to keep up with. One good solid multi-purpose blog is sufficient.
2. Feed your blog into Twitter. This will create a post automatically every time you post to your blog. But it will also give you the ability to feed your blog into ANYTHING that accepts a Twitter feed.
3. Feed Twitter into FaceBook and LinkedIn. Just feed it into your FaceBook profile. A FaceBook page for your business isn’t really necessary, and it isn’t even helpful for about half or more of business owners (you have to have a purpose for it if you want it to be successful). Now your blog goes into FB and LinkedIn, automatically.
4. Feed your blog into your website, into the sidebar, IF the topics you cover on the blog are relevant to the website. If they aren’t, then skip this. This does NOT help your search engine rankings! But it does provide a way to make use of your content to inform your website visitors. It can also increase calls and emails if you put the feed right below a Contact Us box, with a phone number, and a link to your contact form, because recent blog posts indicate that someone LIVE and REAL is behind the site, and it encourages people to call.
5. Link your website to your blog – put it in the blogroll, in a category called Related Sites, or My Websites, or something like that.
6. If you have more than one website, you can interlink all of them. Again, just create a box called Related Sites, or Our Other Websites, or something like that, and put a link to each site in there. Put this box on every page of the site, at the bottom of the left or right sidebar, or in a box at the bottom of the site. DON’T hide the links, and don’t put them on more than once.
This combination of tactics really works. And unlike the pre-Twitter/FaceBook days, it is actually fairly quick. It used to take a year or more to see significant results from this. If you do this now, then Google will pick up your blog post from Twitter within hours, and the blog will benefit every site linked to it. You can see an increase in website traffic to a linked site within 2 weeks.
The great thing about this system is that you basically set everything up, and then just post to your blog. Sure, it also helps to promote the blog through blog directories, where they also pick up the feed to your blog, but basically, with the exception of posting to your blog on a regular basis, it is a “set it and forget it” marketing method.
Content marketing is still the most powerful and stable marketing method online, and this system gives you a means of using a single effort to its maximum potential, in a way that is fairly simple to do. Not only that, there is absolutely NO backlash or negative effect to it. Search engines LIKE it, you aren’t manipulating ANYTHING, you are doing it all open and above board. You are helping your customers through helpful and fun information, provided through your blog, there’s no pressure sales, no sales pitches. Just good stuff, that people and search engines LIKE, being presented where people can either read it or not.
Now that, is smart marketing!