The Difference Between Privilege and Responsibility
His eyes lit up as the knife was held out to him. His first chance to use the knife to divide something. He eyed the pie carefully, considering how he could cut it into six pieces while still reserving the largest piece for himself. He poised the knife to cut, just a little off center, and then froze as he heard his mother utter these words:
“You have to take the smallest piece.”
Suddenly his entire goal shifted. From the goal of getting more, he now has the goal of being scrupulously accurate! He now has a responsibility to be fair, added to what he thought was merely a privilege! He considers more carefully, and checks all options before he makes the first cut.
He learns more as time goes on, about being the one with the responsibility for the wellbeing of more than just himself. And much of it goes back to those words on the first occasion that he was entrusted with the knife – “You have to take the smallest piece.” He learns that even when he tries his hardest, sometimes inaccuracies WILL happen. And that he must accept the outcome even when there was no fault on his part. Sometimes there are consequences that we don’t intend, that we have to make up for anyway. We musn’t require others to do that for us.
Privilege is often thought of as something ungoverned. It is only as time goes on and we mature that we realize that it comes with a price, and that it must be earned. And that the hidden responsibilities that go along with it are far weightier than we had originally considered.
In business, this marks the difference between true integrity, and the mere appearance of it. The appearance considers only what they perceive that people will notice, while in the background, retaining the thought, “How can I get a bigger piece than they do without making it LOOK like I did it on purpose?”. True integrity means you always take the smaller piece when you were responsible for creating the pieces. That you look out for the interests of your clients, associates, and even your competitors. That the Golden Rule is carried through every level of everything you do.
The result is pretty awesome – customers who come back again and again because they know you will never cheat them. And beyond that, they know that you will consider their needs and situations as carefully as you consider your own. All other things being equal, such a business will always do better than the competition.